Terms & Conditions

1. Acceptance of Terms

By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not accept these terms, please do not use the website or any services provided by Nucleic Health Innovations Pvt Ltd.

2. Services Offered

Nucleic Health Innovations Pvt Ltd is a NABH-accredited diagnostic center offering high-quality medical imaging services, including:

  • MRI (Magnetic Resonance Imaging)
  • DEXA (Dual-Energy X-ray Absorptiometry)

All services are subject to physician referral, clinical appropriateness, and availability.

3. Appointments & Bookings

You can book appointments through our website, phone line, or in-person. Referral documents may be required. Please arrive at least 15 minutes before your scheduled appointment.

4. Payments and Cancellations

Payments must be completed before service unless pre-approved. We accept UPI, cards, and cash. Prices may change without notice. Cancellations must be made at least 24 hours in advance.

5. Medical Disclaimer

Our reports are for diagnostic use only and must be interpreted by licensed physicians. They should not be used for self-diagnosis or treatment.

6. User Responsibilities

Users must provide accurate medical and personal information, follow pre-scan instructions, and comply with safety guidelines. We are not responsible for issues caused by misinformation or non-compliance.

7. Privacy and Data Protection

We safeguard your personal and medical data in compliance with applicable laws. Refer to our Privacy Policy for more information.

8. Intellectual Property

All website content is owned by Nucleic Health Innovations Pvt Ltd. Unauthorized copying or distribution is prohibited.

9. Limitation of Liability

We are not liable for indirect losses, technical delays, or reliance on reports without medical consultation. Our liability is limited to the value of the service provided.

10. Modifications to Terms

Terms may be updated without prior notice. Continued use of the website constitutes your acceptance of the revised terms.

11. Governing Law and Jurisdiction

These terms are governed by Indian law. Disputes are subject to the jurisdiction of the courts in Kollam, Kerala.